Fax Company
& Plan Name- w/ Annual DiscountSome plans offer a discount if you pay for an entire year upfront. The amount listed here is the effective monthly rate for an annual plan.w/ Annual Discount
- Pages IncludedThis is the total number of pages you can send (out) and receive (in) each month with your service without being charged additional fees.Pages Included
- Phone supportCustomer support is offered by all online fax services but only some of them have support staff available by phone. These are the times (shown as Eastern Time Zone) in which their phone support is available. (N/A means no phone support is available).Phone support
- Free Trial PeriodMany services offer a free trial and this is the length of time that you get to try out the fax service before paying the monthly fee. Most services will take your payment information up front, but you will not be charged until the free trial is over.Free Trial Period
- Hidden FeesA few services charge fees that are not obviously stated on the provider's website. These may be hidden in the Terms and Conditions or not mentioned at all.Hidden Fees
- Startup FeeThis is the cost to set up an account with the provider. Most online fax services do not charge this fee to create an account, but a few do.Startup Fee
- Users in PlanWe define 'Users' as the number of email addresses you can assign to receive the faxes sent to your online fax account.Users in Plan
- Send Faxes By EmailThis field indicates whether you can send a fax using your email.Send Faxes By Email
- US-based supportWe've personally called (and/or emailed) each provider's customer support team. This field denotes if the primary location of customer support for the provider is located in the United States or Canada.US-based support
- HIPAA ComplianceFor those in the health industry who need this type of regulatory compliance, the fax services with this designation fulfill a part of this requirement with safe and secure fax transmission and storage.HIPAA Compliance
- eSigningThis stands for 'electronic signature' which is a function of some online fax software that allows you to sign a digital copy of fax transmissions and other digital documents before faxing them which eliminates the need to print, scan, sign, and scan again before you can fax a signed document.eSigning
- Overage CostThis is the price per page for going over a plan's monthly allotment of pages (either sent or received).Overage Cost
MetroFax
Essential$7.95
per month
- w/ Annual Discount$6.63 / month
- Pages Included500 total
- Phone supportM-F 8am-9pm
- Free Trial Period30 days
- Hidden Fees
- Startup Fee
- Users in Plan5
- Send Faxes By Email
- US-based support
- HIPAA Compliance
- eSigning
- Overage Cost$0.03 / page
Nextiva
Single user$4.95
per month
- w/ Annual Discount$4.95 / month
- Pages Included1000 total
- Phone supportM-F 8-8; S-S 11-3
- Free Trial Period30 days
- Hidden Fees
- Startup Fee
- Users in Plan5
- Send Faxes By Email
- US-based support
- HIPAA Compliance
- eSigning
- Overage Cost$0.03 / page
eFax
Plus$16.95
per month
- w/ Annual Discount$14.13 / month
- Pages Included150 in / 150 out
- Phone support24/7
- Free Trial Period30 days
- Hidden Fees
- Startup Fee
- Users in Plan5
- Send Faxes By Email
- US-based support
- HIPAA Compliance
- eSigning
- Overage Cost$0.10 / page
MyFax
Best Value$10
per month
- w/ Annual Discount$9.17 / month
- Pages Included400 in / 400 out
- Phone support24/7
- Free Trial Period30 days
- Hidden Fees
- Startup Fee
- Users in Plan5
- Send Faxes By Email
- US-based support
- HIPAA Compliance
- eSigning
- Overage Cost$0.10 / page
RingCentral
Fax 500$9.99
per month
- w/ Annual Discount$7.99 / month
- Pages Included500 total
- Phone supportNo Phone Support
- Free Trial Period30 days
- Hidden Fees
- Startup Fee
- Users in Plan30
- Send Faxes By Email
- US-based support
- HIPAA Compliance
- eSigning
- Overage Cost$0.06 / page
